How Retailers Can Achieve Better Security and Cost Savings with CCTV Surveillance

Shop theft offences in the UK saw a year-on-year increase of 20% for the year ending December 2024, so it’s no surprise that retailers are looking for ways to enhance staff safety, reduce loss and improve overall security in their stores.

Could better surveillance be the answer?

CCTV has evolved exponentially in recent years, and thanks to the capabilities of AI and modern technology, shop owners can now gather more data than ever about their security vulnerabilities.

With specialist features including traffic flow monitoring, access detection, people counting and loitering detection, CCTV can now provide actionable business insights to help improve customer experience and prevent theft.

 

How can Milesight CCTV products solve problems for retailers?

Loss Prevention

  • Crystal clear imagery even in areas with complex lighting such as reflective freezer zones

  • 360º coverage with no blind spots, ensuring every corner of the store is monitored

  • AI-powered active deterrence to automatically identify and deter suspicious behaviour, especially out-of-hours

  • Monitor sensitive zones like stockrooms or staff-only areas to detect unauthorised access or internal theft

 

Staff & Customer Safety

  • Full visibility across shop front and back of house areas to monitor employee activity, wellbeing and productivity in real time

  • Audio-based threat detection identifies aggressive sounds including gunshots and explosions, allowing staff to quickly respond to emergencies

  • Reliable, clear visual evidence when reviewing incidents like trips, falls and injuries, reducing legal risk and managing liability claims

 

Customer Satisfaction

  • Analyse and minimise waiting times for effective queue management, resulting in faster checkout processes

  • Monitor car park occupancy and guide customers to available parking spaces to reduce frustration on arrival

  • Provide a smoother shopping experience with obstruction detection, including misplaced items or blocked aisles

  • Identify high traffic shelf zones and customer flow trends to optimise product placement and boost sales

 

Let’s talk about your project

A professional, AI-powered security solution from industry experts like Milesight Security contributes to effective business performance tracking, leading to cost savings, reduced staff turnover and improved customer retention.

Contact us to discuss your next retail project
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